General Academy Notifications

Administrators are able to review, edit, and disable the notifications sent for various actions throughout the Academy. You can also filter the users based on job and location and send the notifications to specific recipients only.

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Note:

You can preview every notification, but not all notifications are editable. Check the table for more information.

Notification

Recipient

Purpose

Editable / In-app

Imported user summary report

Academy Admin who initiated the import

To inform the admin that the user import process is completed.

 Yes / Yes

You got a message from [Academy]

Selected recipient

To inform the recipient that he has a message from the academy.

 Yes / No

[Academy's Administrator] has added you to [Academy]

Selected recipient

To inform the recipient that the academy administrator has added him to the academy. The email includes a “Login Now” button.

 Yes / No

You are now an Admin of [Academy]

Selected recipient

To inform the recipient that the academy administrator has made him an Admin of the academy.

 Yes / No

You are now a Training Manager of [Academy]

Selected recipient

To inform the recipient that the academy administrator has made him a Training Manager of the academy.

 Yes / No

You are now a Professional Instructor of [Academy]

Selected recipient

To inform the recipient that the academy administrator has made him a Professional Instructor of the academy.

 Yes / No

New comment on an academy wall post you are involved

User who replied to a post's comment / User who is mentioned in a comment

To inform the recipient that a user has commented on a post that he is involved in. The email includes a “Reply Now” button.

 Yes / Yes

Request Assessment

Selected recipient

To inform the recipient that he has been requested to assess the skills of the employees. The email includes the assessment date and its due date.

No / No 

Failed all exam attempts

Exam Creator / Instructors / Unit Manager /  Assistant Unit Manager / Head of Above Unit / Assistant Head of Above Unit

To inform the exam creator that a user failed all of the exam attempts for a specific exam.

 Yes / No

New Content Publishing Request

Academy Admins

To inform the Academy Admins/ Content Managers that a user has uploaded new content in the Academy library which is pending their approval to become public.

 No / No

Status Change in Content Publishing Request

Content Uploader

To inform the content uploader that his/her uploaded material has been approved and is now live.

 No / No

Notification about locked out user

Academy Admins

To inform the Academy Admins that a user has been locked out for 30 minutes due to multiple unsuccessful login attempts

 No / No

Notification when an employee is auto deactivated

Notification when an employee is auto deactivated

To inform the user that he/she was deactivated

 Yes / No

New Wall Post Request

Academy Admins

To inform the Admin that a user posted something to the academy wall which is pending his approval to become public

 No / No

Status Change in Wall Post Request

Employee who posted to the wall

To inform the Post owner that his/her wall post was approved and has become public

 No / No

[User Full name]awarded you a badge on [Academy]

Selected recipient

To inform the user that he was awarded a Badge

 Yes / No

[Academy Admin] accepted/declined your credits

Selected recipient

To inform the user that the Admin accepted/declined the credits the user requested

No / No

New comment on your academy wall post

User who made the post

To inform the post owner that another user commented on his/her post

Note: This is also a personal setting: “Someone comments on your Academy wall Post”

 Yes / Yes

New comment on Library Content

Item Owner, Admins

To inform the recipient that someone commented on the library content

Note: This is also a personal setting: “Someone comments on your library content”

 Yes / No

New post on the academy wall

Academy admins

To inform the Admin when someone posts on the Academy wall

Yes / No

Notification when a job is added to an employee

Selected recipient

To inform the recipient that a new job was assigned to him and let him know which are the permissions of this job.

 Yes / Yes

Notification when an employee is added to an (above) unit

Selected recipient

To inform the recipient that he was added to an (Above) Unit.

 Yes / Yes

Deactivated user summary report

Admin/Manager who initiated the deactivation

To inform the recipient that the deactivation process has been completed.

 No / No

Content shared from [Academy Name]

Selected recipient

To inform the recipient that content material has been shared with him/her.

 Yes / No

Preferred Timezone Update

Selected recipient

To inform the recipient that his/her preferred timezone has been changed.

 Νο / Νο

Notification when an employee is added to [Academy Name]

Admins

To inform the recipient about the users who were recently added to the academy.

 Yes / No

New External Credits Request

Admins

To inform academy admins that users added external credits to their profile that are pending approval.

Yes / No

Your preferred content language has been updated

The users that their language was updated by others (not when self-changing under my profile)

To inform the user that someone updated their preferred content language. 

Yes / No

Notification when an employee is deactivated

Employee who was deactivated

To inform the user that they have been deactivated. 

Yes / No

Notification when an employee is reactivated

Employee who was reactivated

To inform the user that they have been reactivated. 

Yes / No

Notification about limited course access

Academy Admins

To inform the Admins about which Managers made “Limit Access” changes to which courses.

No / No

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