If you have permission to manage academy members, the External Members tab under the Manage Members page will allow you to manage and overview your External Academy Members.
Navigation: UKG Pro Learning > Admin > Members > Manage Members > External Members
On this page, you can search for a specific Member using the search bar. You can add a specific date range to search for users who were deactivated within those days.
On this page, you can search for a specific External Member using the search bar. Once you find them you have the option to Remove them or Convert them to an Academy Employee. Also, under each External Member's name, you can View their Profile or View their Reporting.
To remove an External Member select the checkbox next to their name and select Remove. Once you do the External Member will become a Past External Member and you will be able to find them under Past External Members.
If you click to Convert an External Member to Employee, the External Member will become a regular user of your Academy and you will be able to find them under Employees.