Follow these simple best practices when opening and closing SCORM lectures for a more seamless experience.
General Advice
- Make sure you are using a stable internet connection.
- Some SCORM lectures do not report the time until they are completed. You may not see a time recorded if your lecture is still in progress.
Mobile Specific
- Make sure your sound for media is on.
- Close the SCORM lecture when you navigate away from the app or browser window.
- Use the mobile app for the best SCORM lecture experience.
- Try opening the lecture on a computer. Some SCORM lectures do not work well on mobile.
iPhone Specific
- Ensure you have enabled all cookies and that cross-site tracking is allowed in the phone’s settings:
Navigation: Settings > Apps > Safari.- In the Privacy and Security section, turn off Prevent Cross-Site Tracking.
- At the end of the page, select Advanced.
- Turn off Block All Cookies.
Close SCORM Files
- Closing your browser or locking your device does not save SCORM lecture progress. The course must be closed for progress to be saved.
- Some SCORM lectures have an internal Close button. When present, this button should be used to close the lecture. If your SCORM lecture does not, there is a Save and close button on all SCORM lectures.
SCORM Error Messages
Review the most frequent error messages, why they happen, and how to resolve them in the SCORM Error Messages category.