Track User Training Time

You can track how much time your employees spend completing their training. You can see all the information regarding the time spent in the Employees Dashboard.

Under each member's record, you can see how much time the user spent on their training in total. Also, you are able to see the time spent on each activity. The way this field is calculated is defined by the type of training material.

Courses

The time spent on a course is calculated by adding the time spent on all of the course's lectures. For each type of lecture, the time spent is calculated differently:

Documents

For .pdf, .ppt, and .doc materials, the maximum allowed time spent per slide/page is set to 30 seconds by default; that is, a lecture with 10 slides will count as a maximum of 5 minutes of time spent. If the time per slide/page is less than 30 seconds per page, the time spent reflects the actual time the document was open with a maximum value of 30 seconds multiplied by the number of pages of the document.

Note:
Administrators can change the maximum time spent recognized per page on a document lecture from the Other Settings section of Courses (Admin (hover) > Academy Settings > Courses > Other Settings) by selecting Set limit and entering a time in seconds.

Video/Audio

Once the file plays to the end, it is marked as complete and the time spent reflects the duration of the video/audio.

If fast-forwarding is not allowed, then the time spent shown for the video lectures reflects the actual time that the user spent.
If fast-forwarding is allowed, then the time spent on the video lectures reflects the duration of the video.

Example:
A user begins a 12-minute video that allows fast-forwarding. Once the video opens, they fast-forward the video to the end. The user’s actual time spent was 1 second, but the time spent that you will see on the employee's dashboard will be 12 minutes since the video's length is being tracked, not the user's actual time spent on the video.

SCORM

The time spent for a SCORM lecture reflects the time the SCORM lecture was open.

The academy administrator can set a session timeout after user inactivity for SCORM/AICC lectures under the Academy Settings (Admin (hover) > Academy Settings > Courses > Other Settings) by setting "Scorm session times out after user is inactive for # minutes" to Yes and entering a duration in minutes.

You can adjust the Max Time Recognition on SCORM lectures. Occasionally, SCORM lectures produce an inaccurate value of the user’s time spent viewing the lecture. To help with this, there is an optional field called "Max Time Recognition (in minutes)" next to each SCORM lecture. When there is a value in this field, and if the time spent that we recorded was greater than this value, we will display the time spent value of the "Max Time Recognition" field instead of the system’s time spent value of the SCORM lecture.

Web

The time spent for a web lecture reflects the time the web page was open.

Exams

The time spent on an exam reflects the time the exam was open. If the exam is part of a course, the time spent on the exam is added to the overall course time.

On-the-Job Training

Under each task, you can define the "Estimated Time Required for Task Completion" field. This field will reflect the time the employee spent on this task and can be filled in by the OJT creator. If the On-the-Job Training is part of a course, the time in this field will be added to the overall course time. Managers have the option during the sign-off/assessment process to replace this time with the actual time the employee sent to complete the task.

In Class Training

When an In Class Training is completed, the event creator can mark the registrants as absent or attended. For every registrant that is marked as attended, there is a time of attendance field that has to be filled in, which reflects the time the employee spent in the In Class Training. If this event is course-connected, the time of attendance will be added to the overall course time.

Live Sessions

When a Live Session is completed, the system will fill the time of attendance field with the time the attendees spent in the live session. If this event is course-connected the time of attendance will be added to the overall course time.

Note:

If you are using the Webex integration for your live sessions, Webex does not return the time of attendance time back to the UKG Pro Learning solution. In this case, the event creator can fill the time of attendance manually.

Hint:

Under the "Edit Info" page for any course or curriculum, there is a field related to the Estimated Duration (Hours:Minutes:Seconds). When an administrator or manager marks a course (or curriculum and courses) as completed, completion time will be prefilled and saved with the estimated duration, if any.