If you forget your password, you can initiate a password reset and provide a new password. If your email address is saved in UKG Pro Learning and password recovery questions have been enabled for the Academy, you can reset your password by answering recovery questions.
- From the Sign In page, select Forgot your password.
- On the left side of the Forgot Your Password page, in the User Name field, enter your user name.
Note: If you received an access code to reset your password, on the right side of the Forgot Your Password page, enter your user name and the access code.
- Select Go.
An email is sent to the email address provided that includes instructions for resetting your password.