Navigation: UKG Pro Learning > Admin > Academy Settings > Notifications > Scheduled
In this type of notification, you have the option to add reminders for selected recipients and also select if those reminders will be sent:
- With Reminders (on specific days)
- You are able to set different reminders per role. As an example, you may want to notify the employee about an expiring course certificate 5 days before the expiration and the course assignor two days before.
- You can add up to 12 reminders per scheduled notification.
- You can select if you wish a reminder to be sent on specific days or specific hours before/after the relevant action.
- With Frequency (daily/weekly/monthly reminders)
Note:
You can filter users based on job and location and send the notifications to specific recipients only.
Even if the academy administrator has enabled a scheduled notification to be sent to all Managers, each one of them will have the option to turn them off on a personal level by accessing their personal settings (UKG Pro Learning > Me > My Settings > Notifications > General Academies).
Available Scheduled Notifications
| Notification | Default Recipient | Purpose |
| Employee notification about course due date | Employee | To remind the employee about the course due date |
| Manager notification about employees' course due date | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed course due date | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that they failed to complete a course within its due date - the manager about the employees that failed to complete a course within its due date |
| Notification about expiring course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind you about an employee's course certification that will expire soon |
| Notification about expired course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above | To remind you about an employee's course certification that has expired |
| Notification about an upcoming training event | Instructor Led Classroom - Employee/Instructor Led Classroom - Instructor/ Live Session - Employee/Live Session - Instructor |
To remind the employee or/and the instructor about an upcoming event that they are attending/instructing |
| Manager notification about employees' course completion | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who have completed a course |
| Employee notification about curriculum due date | Employee |
To remind the employee about the curriculum due date |
| Manager notification about employees' curriculum due date | Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed curriculum due date | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that they failed to complete a curriculum within its due date - the manager about the employees that failed to complete a curriculum within its due date |
| Notification about expiring curriculum certificate | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind you about an employee's curriculum certification that will expire soon |
| Notification about expired curriculum certificate | Employee/Curriculum Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind you about an employee's Curriculum certification that expired |
| Notification about periodic content update | Admin/ Creator |
To inform the recipient that content material should be updated |
| Notification about login | Employee |
To inform employees that they haven't logged in to the system after a certain number of days (of inactivity). |
|
Notification about login before auto-deactivation Please note that this notification will be available only if the "Auto Deactivation of Users" advanced setting is enabled for your academy |
Employee |
To inform employees that they will be automatically deactivated after a certain number of days if they do not log into the system. |
| Notification about reaching the membership milestone | Unit Manager/ Assistant Unit Manager/ Direct Head of Above Unit/ Assistant Direct Head of Above Unit |
The notification will be sent to managers x days after a user joined the academy, notifying them about reaching the membership milestone. |
| Notification about an upcoming training event with prerequisites not completed |
|
To inform the recipient that they, or their employee, have not completed the prerequisites of a course, which has an upcoming event step. |
Note:
Only learners with confirmed email addresses are able to receive email notifications from your Academy.
You have the option to configure the audience of your scheduled notifications based on the organizational structure. Default recipients are selected for you, but you can filter them down so that only users with a specific organization structure will receive the notification.
- Locate the notification you wish to modify.
- Select the desired organizational structure.
Note:- If both Email notification and Filter Default Recipients are turned to Yes, the notification will not be delivered to the default recipients. It will be delivered only to the recipients who meet the criteria of the “Default” option and the custom criteria set on the organization level.
- Only one filtered recipient list can be used per notification.
- Recipient lists can have a custom title.
- If a Course/Curriculum/Event notification is configured, it will have a higher priority over the academy (or custom recipient) notification.
- Save your changes.
- Turn Filter Default Recipients to Yes.