As an Admin, you have the option to set up a Scheduled notification for all of the Courses in your Academy. Additionally, you also have the option to set up Scheduled Notifications only for specific Courses.
To find the Notifications go to the Manage Course page, click on Notification on the left panel, and select Scheduled.
The notifications that are available on course-level are the following:
| Notification | Recipient | Purpose |
| Employee notification about course due date | Employee | To remind the employee about the course due date |
| Manager notification about employees' course due date | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above | To inform the manager about the employees who haven't completed a course with a due date |
| Notification about missed course due date | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above |
To inform: - the employee that he/she failed to complete a course within it's due date - the manager about the employees that failed to complete a course within it's due date
Note: You have the option to either: - set specific reminders on specific days, or - set daily/ weekly/ monthly reminders. (In this case, the user will continue to receive notifications until he completes the course.) |
| Notification about expiring course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above |
To remind about an employee's course certification that will expire soon |
| Notification about expired course certificate | Employee/Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above | To remind about an employee's course certification that has expired |
| Manager notification about employees' course completion | Course Assignor/Unit Manager/Assistant Unit Manager/Direct Head of Above/Assistant Direct Head of Above | To inform the manager about the employees who have completed a course |
When you first access this page on a course level, the default options for all notifications will be exactly the ones that you have configured on an academy level. That means, that the notifications will continue to be sent per the Academy settings, for the course in question.
If nothing is configured for a specific email notification on the Course page, you will see the following message “Currently, this email notification is being sent out based on your academy’s general notification settings. Any change in the following settings will only be applied for this specific course.”. This way you can distinguish which notifications are configured on a Course level for this Course and which are not.
Once a change is made on a notification on the course level, then any change made on the academy level for this notification will not be applied to the specific course. From that point, only the configuration options made on this notification on the course level will define how and if this notification will be sent for this course. In this case, you will see the following message "Currently, this email notification is being sent out based on the following settings, which are specific to this course.” which means that any changes made on the Academy level will not be applied for this notification on the Course level.
At the bottom of each notification, there is a button available, the “Restore to Academy Settings” button. By clicking this button the email notification will be restored to the settings configured on the academy level. This way you can restore the notification back to the academy level. Once you do this, any changes made on the Academy level will also be applied for this notification on the Course level.
