Each academy has five predefined global roles: Admins, Training Managers, Content Managers, Professional Instructors, and Hourly Workers. Each Role is connected with certain privileges and permissions, determining what a user with this role can do.
Navigation: UKG Pro Learning > Admin > Members > Manage Members
Assign Roles
To assign a role to a user, simply navigate to their profile and select the "Edit Roles" button. This will allow you to make the necessary changes and assign the appropriate role to the user.
In the pop-up window, you can choose the role you wish to assign by selecting it from the available options. Once your selection is complete, click the "Save" button to confirm your changes. If you wish to remove a role, you can do so by unchecking the corresponding checkbox before saving.
Role Specifics
Review our article, Academy Role Positions, for a complete list of permissions for each role.
Admins: Admins possess full administrative privileges within the Academy, allowing them to customize the Academy, manage members, configure the organizational structure, and perform a wide range of tasks. However, they are unable to edit their own roles, as they already have comprehensive access to all features and functions within the platform and they don't need to be assigned with any new custom role. Additionally, this limitation is intentional to ensure that an admin cannot inadvertently remove the Admin role from themselves, thereby maintaining the integrity of their access and privileges.
Training Managers: A Training Manager has the ability to manage the training process in an Academy: from creating courses, exams, and curricula to assigning training to employees and supervising the whole training process. They can create, manage, and delete Course Categories and can also be given permissions to access and manage Content Library Categories.
The permissions and abilities of a Training Manager can be customized by an Admin through the Academy Settings.
Content Managers: Content Managers have the ability to upload and manage an Academy's Content. That means that they can create, manage and delete Content Library Categories. They may also be given permission to access Course Categories.
The permissions and abilities of a Content Manager can be customized by an Admin through the Academy Settings.
Professional Instructors: If a member with the "Create Course" permission enabled is set as Professional Instructor, they can set up priced courses in order to be purchased through your academy.
Hourly Worker: The Hourly Worker role can help you define for which users you want to restrict training based on the location.